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  • Plans
  • Phones
  • Cell Phone Recycling

CHOOSE THE PLAN THAT’S BEST FOR YOU!

With our 5G network, we want you to select the data plan that is right for you, so you and your family get exactly what you need. If you have multiple wireless users, we have affordable options for everyone on your plan.

Select your number of lines for pricing.

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Broadband Facts

Randolph Communications

Unlimited

Wireless Broadband Consumer Disclosure

Monthly Price$45.00

Introductory RatePrice is $30 after first line. Requires Broadband.

Additional Charges & Terms

  • One-Time Fees at Time of Purchase
  • Activation Fee$45.00
  • Late Fee$2.00
  • Government TaxesVaries by Location

Discounts & Bundles

To view available billing discounts and pricing options for broadband service bundled with a phone, visit:

Click Here

Speeds Provided with Plan

  • Typical Download Speed215-702 for 5G Ultra Wideband, 34-149 for 5G, 9-69 for 4G Mbps
  • Typical Upload Speed14-75 for 5G Ultra Wideband, 6-37 for 5G, 1-13 for 4G Mbps
  • Typical Latency 45 for 5G Ultra Wideband, 51 for 5G, Less than 62 for 4G ms

Data Included with Monthly PriceUnlimited

Network Management

Read Our Policy

Privacy

Read Our Policy

Customer Support

Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.

fcc.gov/consumer

Unique Plan Identifier: F000195128418719191UNLIMIT

Broadband Facts

Randolph Communications

Unlimited Max

Wireless Broadband Consumer Disclosure

Monthly Price$60.00

Introductory RatePrice is $45 after first line. Requires Broadband.

Additional Charges & Terms

  • One-Time Fees at Time of Purchase
  • Activation Fee$45.00
  • Late Fee$2.00
  • Government TaxesVaries by Location

Discounts & Bundles

To view available billing discounts and pricing options for broadband service bundled with a phone, visit:

Click Here

Speeds Provided with Plan

  • Typical Download Speed215-702 for 5G Ultra Wideband, 34-149 for 5G, 9-69 for 4G Mbps
  • Typical Upload Speed14-75 for 5G Ultra Wideband, 6-37 for 5G, 1-13 for 4G Mbps
  • Typical Latency 45 for 5G Ultra Wideband, 51 for 5G, Less than 62 for 4G ms

Data Included with Monthly PriceUnlimited

Network Management

Read Our Policy

Privacy

Read Our Policy

Customer Support

Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.

fcc.gov/consumer

Unique Plan Identifier: F000195128418725784UNLIMMX

Broadband Facts

Randolph Communications

By the Gig

Wireless Broadband Consumer Disclosure

Monthly Price$15.00

Introductory RateNo

Additional Charges & Terms

  • One-Time Fees at Time of Purchase
  • Activation Fee$45.00
  • Late Fee$2.00
  • Government TaxesVaries by Location

Discounts & Bundles

To view available billing discounts and pricing options for broadband service bundled with a phone, visit:

Click Here

Speeds Provided with Plan

  • Typical Download Speed215-702 for 5G Ultra Wideband, 34-149 for 5G, 9-69 for 4G Mbps
  • Typical Upload Speed14-75 for 5G Ultra Wideband, 6-37 for 5G, 1-13 for 4G Mbps
  • Typical Latency 45 for 5G Ultra Wideband, 51 for 5G, Less than 62 for 4G ms

Data Included with Monthly Price1GB

Network Management

Read Our Policy

Privacy

Read Our Policy

Customer Support

Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.

fcc.gov/consumer

Unique Plan Identifier: F000195128418725878BYTHEGB

Each plan includes one primary access line. The data allowance is shared across all your devices. May not be combined with any other offer. Text messages are limited to 160 characters. Picture messaging size capacity: 350 KB. Video messaging size capacity: 200Kb. Charges may apply for anything that exceeds capacity. M2M minutes are calls made to/from the Randolph Wireless network and millions of other wireless subscribers on select networks. Charges may apply to Mobile to Mobile calls placed in extended network areas. Unlimited plan includes the following: DVD-Quality streaming (480p), Mobile Hotspot (600Kpbs) & data speeds will be reduced at 15 GBs of consumption to a speed of 64Kbps. Unlimited+ plan includes the following: HD Quality Streaming (720p), Mobile Hotspot (15GB) & data speeds will be reduced at 25GBs of consumption to a speed of 64Kbps. $45 Unlimited plan data speeds will be reduced to 256kbps upon reaching the 20GB threshold & mobile hotspot data speed will be reduced to kbps after 5GBs, device trade in available to get trade-in credit, device financing still available, maximum of 10 lines per account, & other restrictions may apply. Taxes and fees not included.

iPhones

iPhone

Samsung

Samsung

Lifeproof Fre Cases

Starting at $89.99

Colors may vary.

Four Proofs. Zero Doubt.

WaterProof

Submersible to
6.6 feet / 2 meters for 1 hour

DirtyProof

Sealed from
dirt + dust

SnowProof

Closed to
snow + ice

DropProof

Survives drops
from 6.6 feet / 2 meters

iPhones

iPhone

Samsung

Samsung

Otterbox Defender Cases

Starting at $49.99

Colors may vary.

 

Drop Protection

Heavy duty case deflects and absorbs impact, keeping it away from your device

Dust Protection

Port covers block dust, dirt and lint from clogging up your jacks and ports

Belt/Clip Holster

Clip attached to bags, belts and straps and locks in place for hands-free viewing stand

Multi-Layer Protection

Solid polycarbonate shell and specialized rubber slipcover work together to protect your phone against accidental damage, wear and tear

Cell Phone Protection

MONTHLY PREMIUM CHARGES

$6.99 per mobile number enrolled.

STANDARD DEDUCTIBLE

Device Tier 1: $299
Device Tier 2: $399
Device Tier 3: $499
Device Tier 4: $599

Non-refundable deductible per approved claim based on value of phone at time of activation. Subject to sales tax.

(Value of phone may not be the same as price paid by consumer.)To see a full list of devices and their applicable deductibles, please see below.

  • Device Tier 1: Apple iPhone SE, Apple iPhone 6, Apple iPhone 6s, Apple iPhone 6 Plus, Apple iPhone 6s Plus, Samsung Galaxy S5, Samsung Galaxy S6, Samsung Galaxy S6 Edge, Motorola Droid Turbo, Motorola Droid Turbo 2
  • Device Tier 2: Apple iPhone 7 32GB, Apple iPhone 7 Plus 32GB, Samsung Galaxy S7 32GB, Samsung Galaxy S8 64GB, Apple iPhone SE 2020 64GB
  • Device Tier 3: Apple iPhone 7 Plus 128GB, Apple iPhone 7 128GB, Samsung Galaxy s8 edge 64GB, Samsung Galaxy s8 Plus 64GB, Apple iPhone 8 64GB, iPhone 8 Plus 64GB, iPhone 8 256GB, iPhone 8 Plus 256GB, Samsung Galaxy s9 32GB, Samsung Galaxy s9+ 32GB, iPhone Xr 64GB, iPhone Xr 128GB, Samsung Galaxy s10+ 128GB, Samsung Galaxy s10 128GB,
  • Device Tier 4: iPhone Xs 64GB, iPhone Xs 256GB, iPhone Xs Max 64GB, iPhone Xs Max 256G, iPhone 11 64GB, iPhone 11 128GB, iPhone 11 Pro 64GB, iPhone 11 Pro Max 64GB, iPhone 12 64Gb, iPhone 12 128Gb, iPhone 12 Pro 128Gb, iPhone 12 Pro Max128Gb, Samsung Galaxy s20 128GB, Samsung Galaxy s20+ 128GB, Samsung Galaxy s21 128GB, Samsung Galaxy s21+ 128GB iPhone 13 Pro Max 128GB, iPhone 13 128GB, iPhone 13 Pro 128 GB, iPhone 13 256GB, iPhone 13 Pro 256GB, iPhone 14 128GB, iPhone 14 Pro 128GB

CLAIMS LIMIT

Maximum claims: 1 replacement in a 12-month period.

REPLACEMENT DEVICES

Once claim is approved you will receive a replacement device. The device may be re-manufactured. If the same model is not available, a comparable model will be provided.

CANCELLATION POLICY

You may cancel at any time. The monthly fee will be prorated.

COVERED INCIDENTS

Lost, stolen, or damaged phones. Protection also extends to mechanical or electrical defects discovered after the manufacturer’s warranty expires.

HOW TO FILE A CLAIM:

  1. Report the claim within 30 days of the date loss or damaged.
  2. Fill Out Claim Form.
  3. Pay the Deductible.

In the case of loss or stolen phones, please contact a Customer Care Consultant to have the service suspended. The monthly service subscription will continue to be billed during suspension of service. The service will be restored when the Customer comes into a Randolph Communications location for a replacement or if the Customer cancels claim.

WHAT THE PLAN DOES NOT COVER:

  • Defects or damage from misuse or neglect;
  • Defects or damage from improper testing, operation, maintenance, installation, adjustment or any alteration or modification of any kind.
  • Products disassembled or repaired in such a manner as to adversely affect performance or prevent adequate inspection and testing to verify any claim;
  • Products with labels removed or illegible serial numbers;
  • Scratches on all plastic surfaces and externally exposed parts resulting from normal use;
  • Damage resulting from normal wear and tear such as scratches and other cosmetic damages;
  • Damage resulting from use of the product not in line with the Product’s instruction manual;
  • Loss or damage due to governmental action, military/war action or nuclear hazards;
  • Loss or damage to or of batteries;
  • Loss or damage to or of personalized data, such as contact lists, photos, video, and music download, and to or of customized software, such as personal information Managers (PIM’s), ring tones, games, or screen savers; and/or
  • Loss or damage to or of antennas, external housings, or casings that does not affect the mechanical or electrical function of the Product.
  • Loss due to the intentional parting of Product by you or anyone entrusted with the property. Loss due to intentional, dishonest, fraudulent or criminal acts by you or your family members; any of your authorized representatives; anyone you entrust with the property; and any of their family members; or anyone else with an interest in the Product for any purpose, acting alone or in collusion with others.
  • Loss due to obsolescence, including technological obsolescence, of the Product.
  • Loss caused by or resulting from the discharge, dispersal, seepage, migration, release or escape of Pollutants.
  • Any Loss or damage caused by or through or in consequence, directly or indirectly, of Computer Virus, whether intentional or unintentional, and whether such loss be direct or indirect, proximate or remote or be in whole or in part caused by, contributed to or aggravated by the covered causes of Loss in this Plan.

OTHER CONDITIONS:

  • Must sign up for cell phone protection within the first 5 days of service on the device at the time of purchase or at time of new device upgrade. (If the phone is damaged within the first 5 days and you haven’t added the protection, then you are ineligible to add the cell phone protection.)
  • Must have the cell phone protection on the device at time of purchase for 30 days before making a claim. (Device must remain active during the 30 day window; if phone is swapped for another phone during window then the protection will be voided.)
  • This Plan is extended to the original subscriber buyer only and may not be assigned or transferred to subsequent subscriber buyers. Randolph Communications assumes no obligation or liability for additions or modifications to this Plan unless made in writing and signed by an officer of Randolph Communications. Randolph Communications does not warrant the installation, maintenance or service of the equipment, accessories, batteries or parts.
  • Randolph Communications is not responsible in any way under this Plan for any ancillary equipment attached to or used in connection with the Product, or for operation of the Product with any ancillary equipment. All such equipment is expressly excluded from this Plan. Furthermore, Randolph Communications is not responsible for any damage to the Product resulting from the use of ancillary equipment not furnished by Randolph Communications for use with individually owned equipment.
  • When the Product is used in conjunction with ancillary or peripheral equipment not furnished by Randolph Communications, Randolph Communications does not warrant and shall not supply service in connection with the operation of the Product/ peripheral combination, and Randolph Communications will honor no service claim where the Product is used in such a combination and it is determined by Randolph Communications that there is no fault with the Product. Randolph Communications specifically disclaims any responsibility for any damage caused in any way by the use of product accessories and peripherals (specific examples include, but are not limited to, batteries, chargers, adapters and power supplies) when such accessories and peripherals are not furnished by Randolph Communications.
  • In no event shall Randolph Communications be liable for damages in excess of the purchase price of the product, for any loss of use, loss of time, inconvenience, commercial loss, lost profits or savings or other incidental, special, or consequential damages or punitive damages or attorneys’ fees arising out of the use or inability to use such product, to the full extent such may be disclaimed by law.
  • Claims under this Plan are void if the Customer entrusts Product to an entity other than Randolph Communications for service, repair or replacement.
  • Claims under this Plan are void if the Customer intentionally damages or loses the Product or files a false theft report in order to obtain a new Product under false pretenses.
  • These Terms can be amended or waived only in writing by Randolph Communications and when made a part of this policy.

Cell Phone Recycling

Over 125 million wireless phones will be discarded this year! A single cellular phone can pollute up to 66,000 liters of water, and a nickle-cadmium battery can pollute 660,000 liters if disposed of improperly.

Donate Cell Phones To:

  • Refurbish Quality Phones
  • Keep Hazardous Waste Out of Landfills and Our Water
  • Raise Money for the NC Zoo's Red Wolf Conservation Program
Cell Phone Recycling

Accepted Cellular Items:

  • Cell Phones
  • Batteries
  • Chargers
  • AC Adapters
  • Hands-free Devices

How To Donate:

Bring them to any of our locations or mail them to:

Randolph Communications
Cell Phone Recycling Program
317 East Dixie Drive
Asheboro, NC 27203

Cell Phone Recycling
Cell Phone Recycling

The technician's did an excellent job.

Melissa Cooper

The technician was very professional and friendly. He did a wonderful job.

Barbara Brady

WE LOVE IT!!!! We are getting the fastest internet speeds ever and our phone service no longer has a “hum” on the line when we talk to people!!! IT’S AMAZING!!! My husband Roderick was so impressed with the Tech that came out last Thursday to install the service and port our phone service away from Brightspeed. We are so excited to be new customers with you all!!! Thank you so much for this opportunity…It’s been a long time coming for us and it is so worth it!!!!

Katherine and Roderick Parker

We have been with Randolph Communications since 1993. They have been with us through every move with only changing our number once. Our home was one of the first homes with fiber optic cable in 2007. RC has been quick to reply and troubleshoot any issues. Their teams are knowledgeable, courteous and professional! Thanks for all you do to make working from home go smoothly!!!

Stacey Armstrong Ferguson

We have had Randolph communications for as long as I can remember. You have the quickest response time; you walk me through every step of the way when I have an issue at home and are quick to send someone out when needed. Your staff are always so kind and the workers who come out always so nice and respectful! We are so grateful for Randolph Communications and all you do for our rural community

Kathryn Auman Gillispie

We have always had Randolph Telephone since I was a young girl. Being that half our family lived in another state it let us be able to communicate with them since we couldn’t go visit them as often as would like to.

Penny Chriscoe

I really like Randolph communications. You’re the best

Phyllis Hill Leiber

We moved to Asheboro about 27 years ago, have been with Randolph for a lot of that time. In 2006 we moved to a home out of their district. We were with a different provider who was nothing but headache and trouble. In 2021 we moved again and we were extremely happy that the home we chose was back in their district. They are always quick and willing to help until a problem is resolved. All workers are polite and considerate! The best in Randolph County!

Jo White

We have been with Randolph Communications for over 46 years and have never had a problem that they weren’t quick to fix.

Tami Kiser Reeder

Randolph Communications has provided us with the fastest internet and has the most personable service of any company. When I have called to get help with my elderly mother’s phones or internet, we have been treated with top notch service. They are there for us, not how much money they can make off of us.

Holly Cox Dunn

Love Randolph Communications!

Nickie Williamson Teal

We have been with Randolph Communications for 51 years!!! We actually have two accounts.. one for our house and one for our farm... Thanks for the great service. We depend on you!!

Pat Kiser

Randolph Communication has always given us great service and quick assistance when it was needed!

Paula Kiser Faulkner

We are so thankful for Randolph Communications! They are so easy to work with and willing to go above and beyond to assist with any problem we have ever had (which we have never had many problems). We have heard so many horror stories from friends with other internet providers and we are incredibly thankful for the service we receive!

Megan Wright

Y’all are amazing! Great staff! Super helpful if I have questions but I have had your service for going on 12 years now and haven’t had any issues! Fast fiber! Can’t wait to sign up for your services at my work place when you come down Zoo Parkway! We are ready! Thanks again for being the best in the area and anywhere as far as I’m concerned!!

Maria Lassiter

Randolph Communication is great and ready to help when needed. And the staff at the office are friendly and know how to help when there is a problem. Thank you!!

Wanda Brady

We have been with Randolph Communications for 28 years and have always received great and friendly service both from the folks in the office and the technicians who have come out to our home. Thank you for all you do.

Laura Needham Roberts

My family has had Randolph Communications as long as I can remember. We have always had great service and they are quick to fix any issues that may arise.

Stephanie Reeder Spencer

Randolph communication is the best they are quick when you call them

Tammy Moore

We have had Randolph Communications since 1995 , great reliable service! Thank you for looking after your customers!!

Sharon Vest Lambert

Randolph Communication provides us with exceptional customer service anytime it is needed and excellent internet service! From the days of RTMC landline phones to fast and reliable internet now - Randolph Communication continues to provide local service satisfaction!

Tara Lawson Burgess

Great service & quick response if we have a problem

Stephanie Garner Saunders

Great internet

Kathy Surratt Hall

Randolph communications is the best around! So thankful for their service. Always friendly and solve problems quickly!

Leslie Brewer LaPlume

Randolph Communications has the best service for internet, fast and reliable. I always hear horror stories of other companies and I’m always just always thankful I have them! They are always very nice and helpful when you call in. ❤️ Congratulations on 70 years!

Tiffany Luck

After 22 years of tolerating diminishing service quality from Brightspeed and it's most recent predecessor, Centurylink, we have finally gotten static free telephone and high speed internet from Randolph Communications. We were pleased when we saw the contractors installing the fiber optic cable, but we had no idea how good the service would be! From our first call to sign up as customers, we knew times had changed; our call was answered on the fourth ring, and a REAL LIVE HUMAN BEING, who spoke English, took our call. I am not kidding you, I know it's hard to believe in this day and time, but we were NOT put on hold and forced to listen to mind numbing music for 30 minutes with interrupted announcements that our call was very important and would be answered by the next available operator. We talked to real people and set up our service in minutes. The next surprise was when it came time for the service to installed. The TECHNICIANS CAME ON THE DAY THEY WERE SUPPOSED TO, and THEY WERE ON TIME! They were courteous, well groomed, gentlemen who went out of their way to get our service installed just the way it would serve us best. They did not track dirt into the house, they closed doors behind themselves, cleaned up shavings off the floor and turned off lights when they were finished. As a final note, the cost for static-free phone service, and internet that is 10 times faster is less than we were paying before. In addition, all the wiring is buried, so service will not fail after every thunderstorm. I know that everyone reading this will think it is a work of fiction, but all you need to do to validate it is to call them. If you are not in their service area, perhaps you should move.

Jim Dalton

I'm also impressed with Randolph Communication's customer service. I've never had to wait more than a few minutes to speak to a representative, and they've always been helpful and knowledgeable. Nobody even comes close in this regard. There are no words to describe how happy I am with Randolph Communication. It's the best internet service I've ever had, and now my biggest wish is that everyone in Chatham County could have this as an option so they don’t have to deal with anyone else.

Mike Peluso -Instructor - Central Carolina Community College

Couldn’t be happier with our fiber. Incredibly reliable service. I love that you actually get somebody local if you have to call for any reason. Lightning knocked out our service twice and both times we were up and running in a few hours, one of those days being a Sunday. Always top notch service from customer service to the technicians.

RJ

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