Our Mission

Service Commitment

As your local telecom provider, our goal is to provide affordable, reliable services that shape and improve our members' daily lives and enable our communities to thrive. We realize the importance of listening to your concerns so that we may respond to your questions and requests with knowledgeable, prompt, and courteous service. Randolph Communications intends to bring our customers services equal to, if not better than, those available in more heavily populated urban markets. We are dedicated to offering the highest level of service, not just as any company serving the community, but as partners serving neighbors and friends in the Piedmont region.

And, as a partner on the local scene, we want to help you understand how important issues in the telecom industry – such as universal service and legislative policy decisions – will affect Randolph as a cooperative and you as a subscriber. Through the advanced telecom services we offer, we strive to play an important role in the continued economic growth and prosperity of our area. After all, success is a two-way street – and ours depends on the success of the cooperatives members and customers.

We plan to continue serving the Piedmont region for years to come. Our history is rich, and we are proud of our success as a provider of information age technologies and services, which will bring benefits to the lives of those in the community and help to make the connection between our local and global interests.

1954 - North Carolina’s large telephone companies refused to serve rural neighborhoods, claiming that the cost to serve these sparsely populated areas were just too high. Responding to the critical need for reliable communications, some local leaders of Randolph, Chatham, and Moore counties banded together to begin the long process of obtaining a charter for Randolph Telephone Membership Corporation. On May 13, 1954, the Secretary of the State of North Carolina granted A Certificate of Incorporation through the North Carolina Rural Electrification Authority.

1957 - On June 1, 1957, when Alvin Shaw, the cooperative’s first vice president stood before a large assemblage in the grange Hall in Farmer. As the crowd watched, Shaw placed a long-distance call to Raleigh, where the state REA chairman waited. This marked the beginning of actual operations. RTMC provided telephone service to 97 residents in Farmer.

1958 - 1st Annual Meeting.

1996 - In October, RTMC introduced Dial-Up Internet service to its members.

2001 - RTMC introduced high-speed digital subscriber line (DSL) service to its members.

2006 - RTTI, a subsidiary of RTMC, began offering wireless services, including both cellular phone service and wireless data plans in December 2006.

2008 - On August 1st we began offering our very own television service called MyTV.

2012 - Liberty-based Randolph Telephone Company was dissolved and became part of Randolph Telephone Membership Corporation on January 1, 2012. All RTC customers at that time became members of the cooperative and began earning capital credits.

2013 - Made it our goal to get Fiber To The Home (FTTH) to all customers. Launched our very own headend for MyTV. On September 4th, we launched our very own Local Channel called RTV Channel 1.

2015 - Moved to new headquarters on East Dixie Drive.

2018 - August 11, 2018, began offering Security.

2020 - Offered Internet only packages.