Randolph Communications Receives National Recognition as Gig-Certified and Smart Rural Community Provider

Read More>>

Message Board

Important Notice:

June 3, 2021 | Message Board

 

Randolph Communications is very concerned about the number of suspected illegal and unwanted robocalls calls our customers receive and the potential harmful impact they can cause. Everyday, scammers use the telephone to try and trick people out of money or get access to personal information. To help you and your family avoid becoming a victim of unwanted and

potentially unlawful robocalls, we encourage all customers to read about the FCC’s tips and tools to combat robocalls.

 

The website is:

https://www.fcc.gov/consumers/guides/stop-unwanted-robocalls-and-texts

 

Read More>

Important Notice:

August 18 2021 | Message Board

 

Randolph Communications is open for business and is a critical industry that remains fully engaged to help our customers. However, in an effort to protect our customers, employees and their families’ health, we are taking additional precautions by prohibiting walk-in traffic at our business office effective Wednesday, August 18 at 8:00 a.m.

 

If you need to meet with a staff member, pick up a router, drop off a computer, or sign up for service, we will take these by appointment only. Please call 336-879-5684 or email csrep@rtmc.coop to schedule an appointment.  Our Customer Care Specialists will still be available by phone during business hours to assist with service questions.

 

We strongly urge our customers to access your account remotely to make payments, make changes to your services or apply for service. Remote access and applications can be found at www.rtmc.net. [...]

Read More>

Important Notice:

March 11,2021 | Message Board

 

When dialing 11-digits, 1 + area code + 7-digit number, you will incur long distance fees if you do not have unlimited long distance. The COVID vaccine appointment number is not exempt. If you have questions about what calls are long distance to your area, please refer to page 24 in your directory, or visit our website.  {....]

Read More>

Important Notice:

May 13, 2021 | Message Board

 

This federal program provides a temporary discount of up to $50 on the internet bills for households that meet certain income eligibility requirements.

A household is eligible for the Emergency Broadband Benefit if one member of the household:

  • Qualifies for the Lifeline program;
  • Receives benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision, or did so in the 2019-2020 school year;
  • Received a Federal Pell Grant during the current award year;
  • Experienced a substantial loss of income since February 29, 2020 and the household had a total income in 2020 below $99,000 for single filers and $198,000 for joint filers. [...]

Read More>

Important Scam Alert:

February 26, 2021 | Message Board

 

It was brought to our attention that there could be a streaming scam among us for YouTube TV.

 

A customer’s YouTube TV stopped working. There were instructions to restart and referenced an email. The email indicated a code needed to be used and to call an “888” number to reach YouTube TV.  The customer called the number and a representative stated that since they had been a loyal customer for two years (this customer has not been a customer for 2 years), they had some specials they could offer like Buy Three Months and Get Three Months Free. {....]

Read More>

Congratulations to our Production Team for winning the Bronze Telly Award.

Asheboro:

317 East Dixie Drive

Locations

Liberty:

211 West Swannanoa Avenue

Hours:

Headquarters: M-F, Lobby Hours- 8am-5pm, Drive Thru- 8am-6pm

Liberty: M-F 8:30am-5pm (Closed from 1:30-2pm)

Contact:

336.879.5684

336.622.7900

Fax: 336.879.2100

©2021 Randolph Communications All rights reserved.

highspeed internet, security , phone, wireless, provider