The technician’s did an excellent job.
Melissa Cooper
Couldn’t be happier with our fiber. Incredibly reliable service. I love that you actually get somebody local if you have to call for any reason. Lightning knocked out our service twice and both times we were up and running in a few hours, one of those days being a Sunday. Always top notch service from customer service to the technicians.
RJ
I’m also impressed with Randolph Communication’s customer service. I’ve never had to wait more than a few minutes to speak to a representative, and they’ve always been helpful and knowledgeable. Nobody even comes close in this regard.
There are no words to describe how happy I am with Randolph Communication. It’s the best internet service I’ve ever had, and now my biggest wish is that everyone in Chatham County could have this as an option so they don’t have to deal with anyone else.
Mike Peluso -Instructor – Central Carolina Community College
After 22 years of tolerating diminishing service quality from Brightspeed and it’s most recent predecessor, Centurylink, we have finally gotten static free telephone and high speed internet from Randolph Communications.
We were pleased when we saw the contractors installing the fiber optic cable, but we had no idea how good the service would be! From our first call to sign up as customers, we knew times had changed; our call was answered on the fourth ring, and a REAL LIVE HUMAN BEING, who spoke English, took our call.
I am not kidding you, I know it’s hard to believe in this day and time, but we were NOT put on hold and forced to listen to mind numbing music for 30 minutes with interrupted announcements that our call was very important and would be answered by the next available operator.
We talked to real people and set up our service in minutes. The next surprise was when it came time for the service to installed. The TECHNICIANS CAME ON THE DAY THEY WERE SUPPOSED TO, and THEY WERE ON TIME! They were courteous, well groomed, gentlemen who went out of their way to get our service installed just the way it would serve us best.
They did not track dirt into the house, they closed doors behind themselves, cleaned up shavings off the floor and turned off lights when they were finished.
As a final note, the cost for static-free phone service, and internet that is 10 times faster is less than we were paying before. In addition, all the wiring is buried, so service will not fail after every thunderstorm.
I know that everyone reading this will think it is a work of fiction, but all you need to do to validate it is to call them. If you are not in their service area, perhaps you should move.
Jim Dalton
Randolph Communications has the best service for internet, fast and reliable. I always hear horror stories of other companies and I’m always just always thankful I have them! They are always very nice and helpful when you call in. ❤️ Congratulations on 70 years!
Tiffany Luck
Randolph communications is the best around! So thankful for their service. Always friendly and solve problems quickly!
Leslie Brewer LaPlume
Great internet
Kathy Surratt Hall
Incredibly reliable service. I love that you actually get somebody local if you have to call for any reason. Lightning knocked out our service twice and both times we were up and running in a few hours, one of those days being a Sunday. Always top notch service from customer service to the technicians.
RJ
Randolph Communication provides us with exceptional customer service anytime it is needed and excellent internet service! From the days of RTMC landline phones to fast and reliable internet now – Randolph Communication continues to provide local service satisfaction!
Tara Lawson Burgess
We have had Randolph Communications since 1995 , great reliable service! Thank you for looking after your customers!!
Sharon Vest Lambert
Randolph communication is the best they are quick when you call them
Tammy Moore
My family has had Randolph Communications as long as I can remember. We have always had great service and they are quick to fix any issues that may arise.
Stephanie Reeder Spencer
We have been with Randolph Communications for 28 years and have always received great and friendly service both from the folks in the office and the technicians who have come out to our home. Thank you for all you do.
Laura Needham Roberts
Randolph Communication is great and ready to help when needed. And the staff at the office are friendly and know how to help when there is a problem. Thank you!!
Wanda Brady
Y’all are amazing! Great staff! Super helpful if I have questions but I have had your service for going on 12 years now and haven’t had any issues! Fast fiber! Can’t wait to sign up for your services at my work place when you come down Zoo Parkway! We are ready! Thanks again for being the best in the area and anywhere as far as I’m concerned!!
Maria Lassiter
We are so thankful for Randolph Communications! They are so easy to work with and willing to go above and beyond to assist with any problem we have ever had (which we have never had many problems). We have heard so many horror stories from friends with other internet providers and we are incredibly thankful for the service we receive!
Megan Wright
Randolph Communication has always given us great service and quick assistance when it was needed!
Paula Kiser Faulkner
We have been with Randolph Communications for 51 years!!! We actually have two accounts.. one for our house and one for our farm… Thanks for the great service. We depend on you!!
Pat Kiser
Love Randolph Communications!
Nickie Williamson Teal
Randolph Communications has provided us with the fastest internet and has the most personable service of any company. When I have called to get help with my elderly mother’s phones or internet, we have been treated with top notch service. They are there for us, not how much money they can make off of us.
Holly Cox Dunn
We have been with Randolph Communications for over 46 years and have never had a problem that they weren’t quick to fix.
Tami Kiser Reeder
We moved to Asheboro about 27 years ago, have been with Randolph for a lot of that time. In 2006 we moved to a home out of their district. We were with a different provider who was nothing but headache and trouble. In 2021 we moved again and we were extremely happy that the home we chose was back in their district. They are always quick and willing to help until a problem is resolved. All workers are polite and considerate! The best in Randolph County!
Jo White
I really like Randolph communications. You’re the best
Phyllis Hill Leiber
We have always had Randolph Telephone since I was a young girl. Being that half our family lived in another state it let us be able to communicate with them since we couldn’t go visit them as often as would like to.
Penny Chriscoe
We have had Randolph communications for as long as I can remember. You have the quickest response time; you walk me through every step of the way when I have an issue at home and are quick to send someone out when needed. Your staff are always so kind and the workers who come out always so nice and respectful! We are so grateful for Randolph Communications and all you do for our rural community
Kathryn Auman Gillispie
We have been with Randolph Communications since 1993. They have been with us through every move with only changing our number once. Our home was one of the first homes with fiber optic cable in 2007. RC has been quick to reply and troubleshoot any issues. Their teams are knowledgeable, courteous and professional! Thanks for all you do to make working from home go smoothly!!!
Stacey Armstrong Ferguson
WE LOVE IT!!!! We are getting the fastest internet speeds ever and our phone service no longer has a “hum” on the line when we talk to people!!! IT’S AMAZING!!! My husband Roderick was so impressed with the Tech that came out last Thursday to install the service and port our phone service away from Brightspeed. We are so excited to be new customers with you all!!! Thank you so much for this opportunity…It’s been a long time coming for us and it is so worth it!!!!
Katherine and Roderick Parker
The technician was very professional and friendly. He did a wonderful job.
Barbara Brady
The technician’s did an excellent job.
Melissa Cooper
Couldn’t be happier with our fiber. Incredibly reliable service. I love that you actually get somebody local if you have to call for any reason. Lightning knocked out our service twice and both times we were up and running in a few hours, one of those days being a Sunday. Always top notch service from customer service to the technicians.
RJ
I’m also impressed with Randolph Communication’s customer service. I’ve never had to wait more than a few minutes to speak to a representative, and they’ve always been helpful and knowledgeable. Nobody even comes close in this regard.
There are no words to describe how happy I am with Randolph Communication. It’s the best internet service I’ve ever had, and now my biggest wish is that everyone in Chatham County could have this as an option so they don’t have to deal with anyone else.
Mike Peluso -Instructor – Central Carolina Community College
After 22 years of tolerating diminishing service quality from Brightspeed and it’s most recent predecessor, Centurylink, we have finally gotten static free telephone and high speed internet from Randolph Communications.
We were pleased when we saw the contractors installing the fiber optic cable, but we had no idea how good the service would be! From our first call to sign up as customers, we knew times had changed; our call was answered on the fourth ring, and a REAL LIVE HUMAN BEING, who spoke English, took our call.
I am not kidding you, I know it’s hard to believe in this day and time, but we were NOT put on hold and forced to listen to mind numbing music for 30 minutes with interrupted announcements that our call was very important and would be answered by the next available operator.
We talked to real people and set up our service in minutes. The next surprise was when it came time for the service to installed. The TECHNICIANS CAME ON THE DAY THEY WERE SUPPOSED TO, and THEY WERE ON TIME! They were courteous, well groomed, gentlemen who went out of their way to get our service installed just the way it would serve us best.
They did not track dirt into the house, they closed doors behind themselves, cleaned up shavings off the floor and turned off lights when they were finished.
As a final note, the cost for static-free phone service, and internet that is 10 times faster is less than we were paying before. In addition, all the wiring is buried, so service will not fail after every thunderstorm.
I know that everyone reading this will think it is a work of fiction, but all you need to do to validate it is to call them. If you are not in their service area, perhaps you should move.
Jim Dalton
