Message Board

COVID-19 Notice | 3.12.20

To our RC customers:


As the novel coronavirus (COVID-19) continues to spread throughout the country, the health and safety of our associates and customers is our top priority. We are here to serve you and to continue to operate safely and effectively.


As this situation continues to evolve, our team is closely monitoring guidance from the Centers for Disease Control and Prevention ( and local health officials. We will continue to rely on their recommendations and expertise to inform our decisions.


If you visit our offices, please know our associates are available to serve you, as always. We are increasing the frequency and rigor of cleaning and sanitization in all of our offices, including high-touch surfaces, and we are making hand sanitizer readily available for associates and customers.

Furthermore, Randolph Communications offers a variety of ways to access your account or make a payment:


  • Call 855-382-9920. You will need your account number.
  • Visit and click Pay My Bill at the top of the page. Login to SmartHub, our on-line portal. If you don’t have a SmartHub account you can set one up from there. You will need your account number.
  • Drop boxes and Drive-thru access are available at both our Asheboro and Liberty locations.


As circumstances continue to develop, we will make our decisions with the health and well-being of everyone as our utmost importance.




317 East Dixie Drive



211 West Swannanoa Avenue


Headquarters: M-F 8am-6pm

Liberty: M-F 8:30am-5pm (Closed from 1:30-2pm)




Fax: 336.879.2100

©2021 Randolph Communications All rights reserved.

highspeed internet, security , phone, wireless, provider