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MyTV Everywhere Troubleshooting

How to reset your password:

  1. Click "Forgot your password" on the log in page
  2. Enter your registered email address
  3. Check your email for the reset link
  4. Click the reset link
  5. Enter your new password twice
  6. Click Submit

How to change your password:

  1. Log in to WTVE site
  2. Click Manage Account
  3. Enter email address and current password
  4. Enter new password twice
  5. Click Change

How to change your username: (Registered email)

  1. Log in to WTVE site
  2. Click Manage Account
  3. Click Change Email Address
  4. Enter current registered Email address and password
  5. Enter new email address twice
  6. Check your email for link to update email address. This email will be sent to the new email address.
  7. Click the link in the email
  8. Confirmation will be sent to old email address that email has been updated to the new and list the new email

What to do if you have forgot your registered email:

  1. Click "Forgot your email used"
  2. Enter your account number and last name
  3. Enter the 5 digit verification code in the box (so we know you are not a robot)
  4. Click Submit
  5. Recovery emails will be sent to each email address registered under the account and last name your provided. The Primary email address will receive list of all registered emails, while sub (secondary) accounts receive just their own email address.


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317 East Dixie Drive Asheboro, NC 27203 Phone: (336) 879-5684 or (336) 622-7900
Email: csrep@rtmc.coop