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CALL RETURN

 

Easily redial the number of the last person to call you, even if you didn’t answer. This feature is available on a “per use” basis for Randolph Telephone customers.

The “switch hook” is the button the handset pushes down when you hand up the phone. Some telephones have a Link or Flash key you can press instead. This feature does not work on toll free and 900 numbers, outside the specified service area, or on lines where Call Forward and some other call services have been activated.

TO ACTIVATE CALL RETURN

  1. Lift the handset and listen for normal dial tone.
  2. If you were already on phone and ignored a call waiting tone, press and quickly release the “switch hook”.
  3. Press *69 (On a rotary phone, dial 1169). After you dial the code, a recorded voice will give you the phone number of the call you missed and ask if you want to use the Automatic Recall feature. Just follow the voice instructions. Your call will go through like a normal call.

  4. If the line is busy:

  5. Hang up. Your phone will keep trying the line for up to 30 minutes.
  6. A special callback ring alerts you if the line becomes free. (Some phones ring normally).
  7. At the callback, lift the handset to complete the call.

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